RESPONSE FROM BBC Health & Social Care Bill

Reference CAS-1378812-KKD51S

Thanks for contacting us about BBC News.

I understand you believe there has been insufficient coverage of the Health and Social Care bill and the opposition to it. You suggest that our coverage has been biased in favour of the Government.

BBC News has reported extensively on the opposition to the Health and Social Care Bill across our news programmes and bulletins since the Bill was originally proposed. We’ve reported on the health, political and business dimensions of the debate during our flagship news programmes and news bulletins and have heard from politicians, NHS workers, public sector workers and members of the public alike, as well as from supporters of the bill.

There have been numerous protests and demonstrations held in opposition to the Government’s proposals. Such shows of opposition have been varied in size and were spread across the different stages of the bill’s formation. We believe we’ve accurately and fairly reflected the nature of this opposition in our news coverage.

The political opposition to the bill culminated in the House of Commons emergency debate on 20 March. Accordingly, the Commons debate featured heavily in our news coverage on the day and was the lead story during our main news bulletins.

The Health and Social Care bill has been one of the biggest UK stories over the past few months and we believe we’ve afforded it the appropriate level coverage in a fair and impartial manner, allowing viewers and listeners to make up their own minds on the matter at hand.

Nevertheless, I appreciate your feelings about our coverage of the bill and I'd like to assure you that I’ve registered your complaint on our audience log. This is a daily report of audience feedback that’s made available to many BBC staff, including members of the BBC Executive Board, channel controllers and other senior managers.

The audience logs are seen as important documents that can help shape decisions about future programming and content.

Thanks again for taking the time to contact us.

Kind Regards

Leanne Bennett
BBC Complaints
www.bbc.co.uk/complaints

NB This is sent from an outgoing account only which is not monitored. You cannot reply to this email address but if necessary please contact us via our webform quoting any case number we provided.

The BBC Trust is proposing some changes to the complaints service. Have your say at: http://consultations.external.bbc.co.uk/bbc/complaints_framework

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